My Team

I take customer service very seriously. So does my staff. Together, we are committed to providing exceptional customer service to all of our clients.

If you need to schedule an appointment, make changes to your policy, submit a claim or request any other service, please let us know. We will respond promptly.


Jennifer S Dietrich

Jennifer S Dietrich

Communication and Marketing Manager
Mobile 404-846-3000
Laura Gilbert

Laura Gilbert

Office 404-846-3607

I graduated from Auburn University with a B.A. in Psychology and am currently pursuing my M.A. in Industrial and Organizational Psychology from TCSPP. Prior to joining Mac's team, I worked at a membership organization for seniors in Alpharetta. My experience is in operations, organizational effectiveness, and small business management.

My role is to assist with new client implementation, investment service, insurance service, marketing events, and overall operations.

I grew up in Dunwoody and recently purchased a home in Decatur. I enjoy photography, barre, tennis, and fostering/volunteering for a local pet rescue.

Shannon E Wayne

Shannon E Wayne, B.S.

Mobile 404-846-3000

She is an University of Georgia graduate with a B.S. in Biology with an emphasis in Exercise and Sport Science. Prior to joining Mac's team, she was a recruiter for Doctors of Psychiatry at Her experience is in operations, sales process, phoning, recruiting, office management, and systems and processes. My role is to assist with review scheduling, delivering an excellent level of customer service, assisting clients with the Life, Disability, Long term care application process, and mediating between underwriters and clients to make sure those applications run as smooth and proficiently as possible. She also spearheads the client events that the team host. She grew up in Flowery Branch and now live in the heart of Buckhead. In her spare time she enjoys training for 3ks, Ironman competitions, kick boxing, hiking, camping, literature and art.

Trent Gilbert

Trent Gilbert

Office 404-846-3043

Originally from Columbus, I have lived in Georgia my entire life and moved to south Atlanta in 1994.  After graduating from Oglethorpe University in 2011, I found myself drawn to the financial services industry as it had always been an interest of mine.  I began my career with another large mutual insurance company then moved to a small broker dealer before joining Mac's team in May, 2015.

My role and expertise is to assist our clients in developing their holistic, customized financial plans and investment strategies. 

I have a passion for fitness and dedicate myself to maintaining the high standards which I have set for myself.  Should you find me outside of work or the gym I am likely spending my time with friends or working on projects around my new home.


Robert Gregory Dietrich III, CLU®, CLTC®
Financial Representative

Haven Wealth Advisors


To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck